Effective Date: October 15, 2025
Walnut Grove Dental Group (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard information on our website, and your rights regarding that information.
1. Information We Collect
We may collect:
- Personal and Health Information you voluntarily provide, such as name, email, phone number, medical/dental history, treatment interest, insurance info, etc.
- Usage & Device Data, such as IP address, browser, pages visited, time spent, referring URLs
- Cookies & Tracking Technologies, including pixel tags, scripts, and similar technologies
- Preferences & Communication Data, e.g. your opt‑in/opt‑out status for emails/SMS
2. How We Use Your Information
We use your information to:
- Respond to inquiries submitted via contact or forms
- Provide you information about your dental care, follow‑ups, office updates
- Send SMS/email messages (e.g. reminders, promotions) via platforms like Dental Intelligence
- Perform analytics, monitor site performance, and run targeted advertising
- Comply with legal obligations
- Protect against fraud or security breaches
3. Marketing & SMS / Email Consent
By providing your contact information, you expressly consent to receive communications (including SMS and emails) from us. These messages may include:
- Appointment reminders, follow-up communications
- Promotions or special offers
- Notices about changes to policies or services
SMS details:
- Messages are sent through Dental Intelligence (and possibly future platforms)
- You may receive automated messages
- Message & data rates may apply (as per your carrier)
- You can opt out any time by replying “STOP” or following unsubscribe instructions in emails
4. Cookies and Tracking
We and our third‑party partners (e.g. Google, Meta) use cookies, pixels, and similar tracking to:
- Analyze site usage and performance
- Tailor content and user experience
- Serve targeted advertisements
You may control cookies via browser settings or opt out of targeted advertising via services like Google Ads Settings or Opting Out of Interest-Based Ads.
5. Disclosure & Sharing
We will not sell or rent your personal information. Disclosure may occur:
- To service providers (e.g. Dental Intelligence, analytics/advertising platforms)
- As required by law or to comply with legal process
- With your explicit consent
We require third‑party vendors to maintain confidentiality and apply security measures (including HIPAA compliance where applicable).
6. HIPAA / Health Information Safeguards
We treat health/dental information submitted via forms in compliance with applicable privacy laws (such as HIPAA) and use reasonable administrative, technical, and physical safeguards to protect that information.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes set out in this policy, unless a longer retention period is required or permitted by law. Afterward, we securely delete or anonymize it.
8. Your Rights & Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request information about how your data is used or shared
To exercise these rights, contact us at:
Walnut Grove Dental Group
3491 Walnut Grove Road, Memphis, TN 38111
Phone: (901) 452‑0040
Email: sharon@walnutgrovedentalgroup.com
9. Security
We use reasonable security measures (e.g. encryption, access controls) to protect data. However, no method is 100% secure; absolute security cannot be guaranteed.
10. Changes to This Policy
We may update this policy periodically. The updated policy will include the effective date and will be posted here.
11. Contact
If you have questions or concerns about this policy, please contact:
Walnut Grove Dental Group
3491 Walnut Grove Road, Memphis, TN 38111
Phone: (901) 452‑0040
Email: sharon@walnutgrovedentalgroup.com
